How we work
Let’s Work Together
We’re here to help make the selection and implementation of your manufacturing system as easy as possible and our process is quite straightforward!
|An initial discussion to ascertain your change drivers and goals. This helps us to understand the challenges that you and your team are currently facing.|
|An on-site discovery meeting so our team can contextualise your requirement by seeing the manufacturing environment. At this point we will ask for a detailed machine/resource list so that we know the types of software and hardware your solution will require.|
|We’ll position Seiki and it’s products in your business with a software demonstration and provide you with an opportunity to ask specific questions related to its functionality and application.|
|We’ll provide a formal quotation that outlines the details and technical specifications of our recommended solution.|
Once we’ve received your order, our Customer Service team will be in touch to arrange the installation, which normally starts with a Project Kick Off meeting. During this meeting, your account manager and the lead engineer will conduct a scoping/requirements review, taking you through the installation process and technical aspects in detail to ensure that all parties are thoroughly prepared for the agreed start date. The project plan will give you full visibility of critical milestones and our experienced team will fully support you through User Acceptance Testing (UAT) and Go Live.
We look forward to working with you!