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Olivier House, 18 Marine Parade, Brighton, BN2 1TL

Privacy

Seiki Systems’ Commitment to Data Privacy Protection

Protecting the security and privacy of your personal data is important to us; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. Seiki Systems Ltd along with, as applicable, its parent corporation, provides this Privacy Policy to help you understand how we collect, use and disclose information, including personal information that you may provide to us or that we may obtain as you use and access our website. We may update this Privacy Policy from time to time, so please check back here periodically. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, including:

  • How Seiki Systems uses the personal information you share with us and that we learn about you because of our relationship when you use the Site.
  • What personal information, if any, Seiki Systems may share about you and the conditions we use to protect your information if it must be shared that has been collected through the Site.
  • Other things you should know about privacy and Seiki Systems.
  • “Personal Information” includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you or a specific individual.

Your Personal data

Through the website, Seiki Systems will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

You may also provide or we may collect data from you at a number of additional points, for example, when you place an order for our products or complete our form at an exhibition, seminar, or conference. This data may include your name, address, telephone number, email address and product interests.

We also work closely with third parties (including, for example, distributors, sub-contractors in technical, payment and delivery services, credit reference agencies) and may receive information about you from them.

How we may use your data – legitimate business interest

We process personal information for carefully considered and specific legitimate business purposes, which are in our interests and enable us to enhance the products and services we provide, but which we believe also benefit our customers.

When you do provide us with personal data, we use it to respond to your enquiry, process your order, provide you access to specific information or offers and to support our customer relationship with you:

  • to provide you with information that you request from us
  • to provide you with products and services that you order from us
  • to provide you with sales and customer service support. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products or services.
  • to carry out our obligations arising from any contracts entered into between you and us
  • to enhance, modify, personalise or improve (i) our communications to you; (ii) our website; and (iii) products or services for you, in accordance with our legitimate interests
  • to send you direct marketing in relation to relevant products and services. Electronic direct marketing will only be sent where you have given your consent to receive it, or (where this is allowed) you have been given an opportunity to opt-out. You will continue to be able to opt-out of electronic direct marketing at any time by following the instructions in the relevant communication.
  • to identify and prevent fraud
  • to comply with applicable law and regulation
  • to enhance the security of our network and information systems
  • to monitor use of our websites and online services. We may use your information to help us check, improve and protect our products, content, services and websites, both online and offline, in accordance with our legitimate interests
  • to invite you to take part in market research, product research or surveys

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard. If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties. You may withdraw your consent at any time, by contacting us at any of the following:

Email: sales@seikisystems.co.uk

Mail: Seiki Systems Ltd, Olivier House, 18 Marine Parade, Brighton, BN2 1TL

Phone: 01273 666999

Online: www.seikisystems.co.uk/forget-me

You will also be given the opportunity to withdraw consent to receiving marketing or promotional messages from us each time that we contact you by these methods. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.

Please keep in mind that we may continue to retain your information after the conclusion of our business relationship, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as legal requests, or reasonably needed for our legitimate business interests.

Seiki Systems Ltd markets and sells its products and services world-wide through many affiliated third parties, vendors, distributors, and suppliers. To the extent it is necessary for these groups to provide their products and services to us and to provide the products and services you have requested, these third parties may have access to or process your Personal Information.

 

Product Registration & Technical Support

Seiki Systems may allow its customers to register products online or through similar ways. Personal Information or data provided for such purposes may be used to carry out the request, service, or agreement for which the information is submitted. With your consent and as otherwise permitted by law, we may also use the information you provide in online registration forms to notify you periodically about important changes to the Site or Application (such as a change to this Privacy Policy or notice of a security breach), new Seiki Systems products and services, and special offers and promotions that may be of interest to you. If you register, we may ask for, among other things, your name, address, email, telephone number, type of product purchased, or other product-identifying information.

 

Recruitment and Job Applications

All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.

 

Visitors to our websites – Non-personal data collected automatically

When someone visits www.seikisystems.co.uk we use third party services, Google Analytics and Communigator, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We may aggregate this data (so that it is anonymous) and then use it to monitor the attractiveness of our website and improve its performance or content. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google or Communigator to make, any attempt to find out the identities of those visiting our website. When you visit our website Communigator will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. Please see Communigator’s privacy policy.

 

Use of cookies

You can read more about how we use cookies on our Cookies page.

 

E-Communications

We use a third party provider, Campaign Monitor (branded as Broadcast), to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitor’s privacy policy.

 

Children

Seiki Systems will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. If you are under 18 or otherwise would be required to have parent or guardian consent to share information with Seiki Systems, you should not send any information about yourself to us. As required by law, if we learn the person submitting the information is such a child, we will attempt to delete this information as soon as possible.

 

Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorised disclosure or access, Seiki Systems uses appropriate technical and organisational security measures. We encourage you to read the privacy statements on the other websites you visit.

 

Links to Other Websites

Seiki Systems’ website contain links to other websites. Seiki Systems is not responsible for the privacy practices or the content of other websites.

Your Rights

Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

 

Questions, Comments and Complaints

Seiki Systems tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Seiki Systems’ collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you have any questions, comments or wish to make a complaint about the Seiki Systems’ Data Privacy Policy or the way that we have processed your personal information, please click on “Contact” and send us your questions and feedback.

 

The Data Controller is Seiki Systems Ltd. Its registered address is:

Olivier House

18 Marine Parade

Brighton

BN2 1TL

 

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated 5 May 2018.

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