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Christmas Opening Hours

Christmas Opening Hours

Thank you for your continued support and custom through what has been a challenging year for everyone. We hope you’ve all stayed safe and well. 

Our offices and Support Desk will be closing at 5pm on Wednesday 23rd December until 8.30am on Monday 4th January. During that time, please refer all support requests to our support mailbox and we’ll respond at the soonest opportunity when we return in January.

Very best wishes from us all at Seiki for a Happy Christmas and New Year. We look forward to working with you again in 2021.


As we approach the end of the 2020, below is a quick round up of useful information from the Seiki team to help make sure you’re prepared for next year.


Updating your system calendars for 2021

If you are using our V4 or V5 software, don’t forget you might need to update your calendars for 2021 – read our how to guide.  If you’re using Seiki AIR and you’ve set the shift recurrence far enough into the future, you won’t need to do anything.  Should you experience any problems or need assistance, don’t hesitate to contact the Support Desk.

Navigating your production through COVID-19

Thank you all for working tirelessly this year to support the health and care of the country and for keeping the critical supply chains running. Follow this link for a reminder of our tips to getting the most from your Seiki software to help you navigate and respond to sudden changes in resource, demand and capacity, and effectively support social distancing.

Trends driving Aerospace production control software requirements

Over the last six months in particular, there’s obviously been a huge pressure on budgets, compounded by the challenges of an uncertain order pipeline and switching production to new parts. Responding to sudden changes in resource, demand and capacity, and of course now being able to effectively support social distancing has really brought into focus what our software solutions can do to maximise resilience, visibility and agility. Read the full article

An Introduction to Planning and Scheduling – Webinar Recording on demand

As well as the key principles and features of the software we go through examples of how the Scheduler can be used to help support you through common, real life production planning activities and challenges. Watch now

Seiki AIR Jobpack DNC module now available

The Jobpack DNC module is now available in Seiki AIR. One of the most significant enhancements over previous versions is the facility to administer parts, routes and operations, in addition to the traditional jobpacks, file status control and NC program transfer that you’ll already be familiar with. Download the brochure at the bottom of this page.

Planning your migration to Seiki AIR in 2021

The first step is to speak to your Seiki account manager to arrange a meeting and demo. During this session we will cover things like your current system configuration, existing hardware suitability, server specifications and any customisation you’ve had implemented. From there we’ll be able to work with you to put together a project plan to make sure your system migration is carried out on time and to budget. Simply email or call 01273 666999 and we’ll arrange for your account manager to call you back.

MACH Update – New Dates for your Diary

To minimise the risks to visitors and exhibitors and ensure the best possible experience for both, MACH has been rescheduled to 2022. The event will be held in the same Halls at the NEC, from 4th to 8th April 2022 and we’re already confirmed to be there! In the meantime, keep a look out on the event website for a virtual platform due to be launched towards the end of January.

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